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      Back to home
      1. Knowledge Base & Live Chat
      2. Client Section
      • Access Your Course
        • Learner
        • Georgian College
        • George Brown College
        • Colleges and Universities
        • School Divisions
      • En français
        • info général
      • Help! I'm having a course issue
        • How do I log in?
        • A lesson doesn't work!
        • Quizzes & Videos
        • Certificates
        • What do I do after the course?
      • Looking to buy this course
      • General Information
        • About the Course
        • Purchasing the Course
      • I am a Teacher (facilitator) leading this course
      • Client Section
        • Client Toolbox
        • Course Choices
        • Technical Components
        • How To Add to Your Learners
        • Communications
      • SCORM & FTP
      • Group Analysts
      • RBC Free Course Offer
        • RBC
        • Learner assistance (in RBC free course)

      Client Section

      Want to learn more about onboarding and setting up your course? Browse our quick win guides. (For clients who hosts courses on our platform)

      Client Toolbox

      • Start Here: Onboarding Quick Win Guide PDF
      • Support For You and Your Learners 
      • Seeking Support

      Course Choices

      • Customizing a course
      • Select the Film for Module 1 by Watching the Trailers
      • Land Acknowledgment Options
      • Adding words of welcome [optional]
      • Discussion Questions for Client Use
      See more

      Technical Components

      • Submit your logo
      • Whitelisting: how to ensure our emails do not land in your junk folder

      How To Add to Your Learners

      • I am the point of contact for this course in my organization and I receive requests to be added from learners I thought were previously added to the course. What should I do?
      • Adding your learners to your course via our Excel template
      • Prepare to Enroll Learners (Download the template)

      Communications

      • Top Tips for Crushing Course Communication
      • Announce the course to your learners
      • About the Course Text (5 options)
      • Adding Video to Your Course Communications
      • When to Email Learners
      • Certificates & What To Do With Them
      • Sending reminder emails to your learners
      • Logo Guidelines
      • Share our Printable Terminology PDF
      See more
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      reconciliationeducation.ca Help Center
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