I completed the post-secondary course and I didn't receive a certificate.

We can help you retrieve it - no sweat!

 We have good news for you - as of June 1st, 2021, all of our post-secondary courses offer certificates to successful participants.

If you didn't receive a certificate after completing the post-secondary final quiz, it may be for one of these reasons:

• • You misspelled your email address (this happens all the time!)
  • Your final score was below the required 70% to pass the quiz (you can try the final quiz again, don't worry!)
  • Your certificate went to your junk, spam, promotions, or quarantine folder 
  • You took the course from a tablet or phone

While this is a bummer, it's also a very easy fix! All you need to do is follow these simple steps.

1. Search for your original certificate email

If you'd like to search for the original email with your certificate, you can search using these keywords:

From: 4 Seasons of Reconciliation <reconciliationeducation@gmail.com>
Subject: Congratulations! You Passed the Final Quiz!

Here's the text of the email.

2. The next step is to add our certification email address as a contact in your email account address book to ensure that the next time around the email lands safely in your inbox.

Here's our contact info to add:

4 Seasons of Reconciliation

reconciliationeducation@gmail.com

3. Once you've added us as a contact, take the final quiz again (and pass with a mark of 70% or over).

This should instantly send a new certificate to your inbox. Save your certificate to your device, and print out a copy for your wall or share it on LinkedIn!