Why is there a new course portal? What was wrong with the old one?

We made the decision to transition to a new portal to better support our clients and learners. Read more about why here.

🌎 This article is for everyone.

The big question: why?

Reconciliation Education made the decision to upgrade and transition to a new portal for a very simple reason.

We want to provide a better experience for all our learners.

The Reconciliation Education team spent hours to read and review years of learner and client feedback, testimonials, reviews, and support tickets to drill down on what is important to our learners. We took your feedback and made ourselves a checklist for what we wanted to get out of our environment to improve it for our learners.

What we realized with our checklist in hand is that while our previous course portal was great, we've outgrown it. With over 100,000 learners learning with Reconciliation Education, we have exceeded the comfortable learner limit of our previous portal.

For 2024, we have purposefully grown into a spacious new environment with more tools, more robust reporting, and cleaner navigation for the learner experience.

Here are some things we're looking forward to in the new portal...

  • Modern course player Our old course player looked pretty dated. Our new portal features a sleek, modern course player with enhanced contrast.
  • Upgraded visuals New portal, new look! We've refreshed the entire course to match the clean visuals of our new portal. Bonus: if your organization has a SCORM course, you can now host an identical copy of your course inside our portal for executives or learners who don't have access to your organization's LMS.
  • Mobile compatibility You can now take the 4 Seasons of Reconciliation course using your mobile phone, tablet, or iPad! The entire course site is now mobile optimized and ready for the small screen, and available through a cross-platform app.
  • Enhanced reporting Our reporting features are more robust than ever! For clients, our favourite part is that you can easily switch between being a learner and completing your own course, and checking on learners in your organization. No more having to have 2 windows open!
  • Intuitive navigation Our new portal features simpler, more learner-friendly navigation similar to sites learners are already familiar with. The new learner dashboard is more helpful than ever, and gives learners everything they need to fully experience the course, right at their fingertips.
  • ... and so much more! Join the learning journey in our new portal to see and benefit from other upgrades across the site.